General

Lineup & Schedule

• Is there a schedule of performances?
• Who is performing?

Allowed & Prohibited Items

• What items are allowed & prohibited?
• Bag Policy

Health, Safety, & Security

• Health, Safety, & Security

Accessibility

• What ADA and Accessibility accommodations are available at Up in the Sky?
• Getting There: ADA parking and entry
• Accessible Festival Entrances
• ADA Accessibility Center
• Accessibility Wristbands
• Accessible Viewing Areas

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Getting Here & Getting Home

• How do I get to the festival?
• Where is Up in the Sky located?
• Where is the festival entrance?
• Shuttles to and from Aspen
• What hotel and accommodation options are available?
• Camping at Up in the Sky

General Info

• Is there a festival map?
• What are the dates and hours of Up in the Sky?
• Can I leave and re-enter on the same day?
• Lost & Found
• Family Services
• Mastercard Offers

Tickets

• Ticket and Wristband Policy
• Where is the Box Office? And what are the hours?
• I have a lost, damaged or tightened wristband. Can I get a replacement?
• Help - I never received my wristband
• Wristband Activation
• Upgrades

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Premium Areas

• VIP Map
• Cabins Map
• VIP Welcome Guide
• Cabins Welcome Guide

Contact Us

• How do I contact the festival?
• How can I work the festival?