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What ADA and Accessibility accommodations are available?

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We want to make sure that all music lovers enjoy the Up in the Sky experience! Click a short-cut or scroll down to each topic below: 

Getting There: ADA parking and entry 

Public Transportation

Visit Ride RFTA for route and schedule information.

Please view the “Burlingame/Hwy 82” transit line which provides service from Rubey Park to the Burlingame Ranch housing complex via Hwy 82. This route is a convenient option for reaching the Aspen X-Country Center or Buttermilk Mountain.

Daily: 6:35 a.m. - 12:20 a.m.

Outbound: Departs Rubey Park at :20 & :50 from 7:20 a.m. - 12:20 a.m.

Inbound: Departs Burlingame at :05 & :35 from 6:35 a.m. - 11:35 p.m.

*times subject to change, please visit RIDE RFTA Website for updated times.

RFTA’s fixed route services are accessible for mobility devices. All of RFTA’s fixed route buses are lift or ramp equipped eliminating the need to climb stairs to board the bus

Paratransit Services

RFTA also operates ADA Complementary paratransit service for eligible passengers within a ¾ mile radius of existing fixed routes. Use of these services is dependent upon meeting eligibility requirements. ADA Complementary paratransit must be scheduled in advance. Please visit the RFTA website for more information.

Driving/Parking

Up in the Sky Festival has very limited ADA parking spots online available on a first-come, first-served basis at Buttermilk on Owl Creek Road. Vehicles must display a state-issued handicapped plate or placard. The person to whom the placard or plate is issued must be present in the vehicle, as a driver or passenger. For additional parking options, including the Downtown Core, residential areas, the Rio Grande Parking Garage, and Brush Creek Park & Ride, please visit the City of Aspen’s website.

ADA Rideshare/Drop-off

Our official passenger drop off and pick up location is: 38700 CO-82, Aspen, CO, 81611

Please follow festival signage and festival staff when turning onto Buttermilk off of Owl Creek Rd., staff will direct you to the appropriate lot. 

Biking

Complimentary bike parking at the festival is available on a first-come, first-served basis. 

Bike Safety Reminder

Please stay alert, ride safely, and share the road, these are public bike paths. Helmets and bike lights are strongly encouraged.

Thanks for supporting a greener Up in the Sky, your ride helps us protect the environment we all came here to enjoy.

Accessible Shuttles 

There are Wagner Park, Snowmass, and Brush Creek Park & Ride shuttle services available for all Ticketholders. All shuttles are complimentary and are available on a first-come, first-served basis. A wheelchair accessible shuttle will be available. View all shuttle and bike maps on our Getting Here page. 

Wagner Park Shuttle Route:

Shuttles from Wagner park in downtown Aspen to Up In The Sky Festival depart daily between 2:30 PM and 8:15 PM. All festival guests can utilize these shuttles to get to the festival grounds daily. Get back on at the end of the night for a return trip to the same spot. Limited Accessible parking is available on a first-come, first-served basis and may include a fee.

Snowmass Shuttle Route

Shuttles from the Snowmass Mall, Base Village and Rodeo Lot to Up In The Sky Festival depart daily between 2:30 PM and 8:15 PM. All festival guests can utilize these shuttles to get to the festival grounds daily. Get back on at the end of the night for a return trip to the same spot. Limited Accessible parking is available on a first-come, first-served basis and may include a fee.

Brush Creek Park & Ride

Shuttles from the Brush Creek Lot Park and Ride to Up In The Sky Festival depart daily between 2:30 PM and 8:15 PM. All festival guests can utilize these shuttles to get to the festival grounds daily. The Brush Creek Park & Ride is complimentary. Accessible parking spots in the Brush Creek lot are available on a first-come, first-served basis. Get back on at the end of the night for a return trip to the same spot.

Accessible Festival Entrances

There are specially designated lanes at the Festival entrances for patrons with disabilities. Look for the accessible signs above the entrance lanes or ask a staff member to direct you to the lanes.

For questions about ADA and Accessibility accommodations, please contact access@upintheskyfestival.com

ADA Accessibility Center 

The Access Center is located inside the Guest Services Tent by the main entrance gate. Please look for the Guest Services Signage.

Our Access Center services include, but are not limited to:

  • Answers to questions specific to the Accessibility Program

  • Information relevant to our patrons in need of accommodations 

  • Requests for accessibility wristbands 

  • Power outlets for recharging powered mobility devices 

  • Programming information in large print and braille for reference 

  • Assisted Listening Devices (ALDs) 

  • ASL list of performances and registration 

Accessible Viewing Areas

All tickets to the Festival are general admission, purchasing a separate accessible ticket is not necessary.

Upon arrival, please visit the Access Center for information on the accessible viewing area. Patrons in need of mobility accommodations or Deaf/Hard of Hearing patrons can request an accessibility wristband at the Access Center. This wristband is to show Festival staff that the patron plus one companion is eligible to enter the accessible viewing area or the Deaf and Hard of Hearing area. The accessibility wristband is non-transferable.

Signage will be placed at Up in the Sky identifying the viewing areas for patrons with mobility limitations and patrons who are Deaf / Hard of Hearing. Accessible viewing areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the festival grounds or visit the map on the Festival help center (or the map on the official Festival app)

Viewing Area Wristband Policies

  • All Festival attendees must have an event ticket for admission into the Festival
  • ADA wristbands to access Accessible seated viewing platforms for those in need of mobility accommodations and ASL viewing areas are good for the whole weekend.
  • Do NOT remove your wristband for the entire duration of the event. If your ADA wristband is damaged or removed, it can be replaced at the Access Center.
  • One companion wristband will be issued for each accessible guest.
  • If an accessible guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued.
  • Accessibility Program wristbands to access Accessible seated viewing platforms and ASL viewing areas are good for the whole weekend.
    Only one companion will be admitted with each guest with an accessible viewing area wristband or
  • ASL viewing area wristband.
  • The ASL viewing section(accessible by the ASL viewing wristband) is specifically designated for Deaf guests who use ASL (American Sign Language) and rely on visual interpretation of the performance. If you do not use ASL, the Festival offers assistive listening devices that may better suit your needs. Otherwise, please know that the Festival provides excellent sound coverage throughout the venue to enhance your experience. 
  • An accessible or ASL wristband does not guarantee a spot in the viewing areas
  • Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform.
  • Once it’s determined that an accessible or ASL viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry. 
  • The ASL (American Sign Language) dedicated pit/viewing area at a given stage will only be open for artist’s performances that are scheduled to have an American Sign Language interpretation. 
  • Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf. Accessible viewing areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the festival grounds or visit the map on the Festival help center (or the map on the official Festival app)

Note: To access any ADA seating areas within the premium areas (VIP, Cabins, etc.) the patron and their companion must have those designated ticket types.

Can I bring a companion to assist me?

A companion is welcome at Up in the Sky Festival, but all festival attendees must purchase a festival ticket to enter. If you have any other questions or need anything else we will have staff available on-site at the Accessibility Center located by the main Festival entrance gate

Wheelchair Accessibility & Other Powered Mobility Devices

The Festival is wheelchair accessible but is a large venue with great distances between activities and attractions. It is outdoors and some travel is over natural terrain and terrain designed for motor vehicles. If it should rain, there could be mud.
The Festival does not provide personal care or push service of any kind or wheelchairs for rent or loan. Wheelchairs, power wheelchairs, and three or four-wheeled scooters are allowed only for use by patrons in need of mobility accommodations. For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis. Powered wheelchairs may also be charged at the Access Center. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20-amp circuit.

Accessible Restrooms

Accessible portable toilets are available at each bank of portable toilets throughout the Festival venue. An accessible restroom will also be available near the accessible viewing platform. Please visit the Access Center for a map of the festival grounds or the map on the official Festival help center to see the designated accessible restrooms.

American Sign Language (ASL) Interpreted Performances & Other Accessible Services

The Festival provides American Sign Language (ASL) interpreted music performances for certain performances. Please fill out the effective communication request form to request a specific performance be interpreted.
We ask that you make a request no later than July 9th, 2025 to allow adequate time to prepare. We will make every effort to accommodate, but cannot guarantee, requests not timely submitted.
For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Request Form

View the schedule of interpreted performances 

Additional Notes about American Sign Language Interpreted Performances Viewing: 

  • All Festival attendees must have an event ticket for admission into the Festival
  • Upon arrival at the festival, if you are in need of American Sign Language accommodation, please stop by the Access Center to request an ASL wristband. 
  • Do NOT remove your wristband for the entire duration of the event. If your ADA/ASL wristband is damaged or removed, it can be replaced at the Access Center.
  • One companion wristband will be issued for each accessible guest.
  • If an accessible guest wants to switch their companion, please bring the old companion wristband to the Access Center to be reissued.
  • Accessibility Program wristbands to access Accessible seated viewing platforms and ASL viewing areas are good for the whole weekend.
  • Only one companion will be admitted with each guest with an accessible viewing area wristband or ASL viewing area wristband.
  • The ASL viewing section (accessible by the ASL viewing wristband) is specifically designated for Deaf guests who use ASL (American Sign Language) and rely on visual interpretation of the performance. If you do not use ASL, the Festival offers assistive listening devices that may better suit your needs. Otherwise, please know that the Festival provides excellent sound coverage throughout the venue to enhance your experience. 
  • An accessible or ASL wristband does not guarantee a spot in the viewing areas. 
  • Please note that both viewing areas have a limited capacity and are available on a first-come, first-served basis. We cannot save or reserve seats or areas on the platform.
  • Once it’s determined that an accessible or ASL viewing area is filled to capacity (including adequate aisle space for entering and exiting the area), the area will not be available for additional entry.
  • The ASL (American Sign Language) dedicated pit/viewing area at a given stage will only be open for artist’s performances that are scheduled to have an American Sign Language interpretation. 
  • Signage will be placed at the Festival identifying all viewing areas for patrons with mobility limitations and patrons who are Deaf. Accessible viewing areas are marked with the International Symbol of Access on the Festival Map. To see the designated accessible viewing locations, please visit the Access Center for a map of the festival grounds or visit the map on the Festival help center (or the map on the official Festival app)

I have a special dietary need and/or have prescription medicine that I need. Can I bring this?

Outside food and drinks are not allowed inside the Festival, but if a patron has special medical dietary restrictions, items will be allowed. Email access@upintheskyfestival.com for more information. 

Patrons are allowed to bring their medically necessary materials and medications into the Festival, provided that all medicine has a prescription label with the patron’s name. Our personnel at the entry gates will verify the contents of any medically necessary materials. Out of concern for the festival staff who handle the trash, please dispose of your medical waste and syringes in the proper disposal, which is located at the medical tent. Please see the official Festival map for the location of the medical tent. Please do not dispose of these items in other trash bins at the Festival.

Service Animals

Pets are not allowed within the Festival grounds. However, miniature horses and dogs, which have been trained to provide assistance to an individual as an official service animal, are welcome. If accompanied by a service animal, you will be provided a Patron Notice of Responsibility for a Service Animal. Please enter through the accessible lane at either entrance.

How can I ask an accessibility or ADA question?

For any questions, please email: access@upintheskyfestival.com. For effective communication (ASL), guided tours, assisted listening devices (ALD) requests, fill out this Request Form

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